14-Day Refund Policy — SocieteBase
Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. In full compliance with Paddle Buyer Terms and applicable consumer and commercial protection laws, customers may request a full refund within fourteen (14) calendar days of the transaction date for any report order or EUR wallet top-up, with no digital-download exception or forfeiture clause.
To request a refund within 14 days, email support@societebase.com with your account email or order receipt reference, or contact Paddle Buyer Support directly via your invoice link. Approved refunds are credited back to the original payment method.